Types of Team Support
Support can come in all forms, and sometimes when you don’t expect it. A great team is mindful of its members, and can sense when they are ‘off par’ and either need time & space to sort things out for themselves, or need some form of support or intervention from their colleagues.
Colleagues therefore can play key roles in supporting team members from time to time.
Here are a few of the roles team members can adopt which can support their colleagues …
1. The Cheerleader role
These are the colleagues who will ‘big you up’ when you’re feeling low. They believe in you, and are great at encouraging you. They’re good at picking you up following a setback and may do so by reminding you of your successes!
2. The Challenger role
This is when a team member questions your motives – but from a positive perspective. If, for whatever reason, you’re not focused on the job at hand, this can be useful for getting you back on track. This type of role is also useful to help you discover a new strategy when you’re stuck.
3. The Coaching role
You may be fortunate enough to have a teacher trained in coaching skills on your team. These skills can be valuable to help you identify internal as well as external resources to help you achieve work-related goals/targets. They give you time and space to think and will provide objective feedback … And, your conversation should also be confidential!
4. The Confidant role
These are team members you can really trust and are great listeners. They help you to offload, and usually have a calm approach which helps you to gain an objective perspective.
Which of these roles have you performed for your team colleagues, and which of these roles do you prefer your colleagues to offer to you?
And finally … I’ll leave the last word to Joe Cocker
I’m Debbie Inglis, a performance coach, mentor and trainer, working with Heads, Principals, School leaders and their teams to maximise leadership performance, create more effective, confident, and motivated teams … in a way that brings out the best in you.